GET YOUR QUESTIONS ANSWERED!

WHAT ARE THE COSTS ASSOCIATED WITH SCHOOL DEETS?

Get your school started for free!   We allow up to 4 administrators to use the platform.  That's plenty to handle "All School" communication.  Then unlock your school with the "School Professional Package"  for only $500.  Add anyone and everyone in your building to send communications to parents.  

CAN THE APP INCLUDE THE SCHOOL CALENDAR?

Yes. We can integrate with your current school calendar.

DOES THE APP HAVE AN INCENTIVES/REWARDS PROGRAM FUNCTION?
We can help integrate any of your school’s incentives/rewards programs.
CAN THE APP INCLUDE A PAYMENT OPTION FOR SCHOOL SPIRIT WEAR, ETC.?
Yes, we can include this in the school resources section of the app.
IS THERE A TRAINING PROGRAM TO GET ADMINS UP-TO-DATE ON APP FUNCTIONALITY?
There is NO need for a formal training!  Our simple platform, help desk, and live customer support, remove the need to schedule tedious professional developments.  We are available by phone, online video conference, and chat to help you use our platform.  As former teachers, we understand the value of a well orchestrated lesson.  We continue to build our Help Desk with the best videos, screen shots, and step-by-step instructions to assist you with every portion of our platform.  
HOW OFTEN IS THE APPLICATION UPDATED BEHIND THE SCENES AND/OR APP CONTENT REFRESHED? DO APP USERS GET UPDATED VERSIONS VIA THE APP STORE OR DO THEY DELETE/REINSTALL THE APP?
We have a top-notch development team that is always working to improve our product.  The app does not need to be reinstalled after each update, however depending on individual phone settings, some parents may need to manually update their mobile app through the iTunes App store or Google Play stores. The content that you add to the app is refreshed in real-time on parents’ phones.
CAN COMMUNICATION CONTENT BE UPDATED DAILY?
Yes, it can be updated daily, hourly, as often as you would like. It is in your hands! School Deets is a completely fluid communication device with an easy-to-use interface.
IS THERE A CHARACTER LIMIT PER PUSH NOTIFICATION?
No.
WHAT CUSTOMER SUPPORT IS AVAILABLE?
School Deets prides itself on extremely reliable, multiple-channel customer support.  Through our Help Desk, Knowledge Base, online video tutorials, detailed articles, phone, email, and chat support, we are committed to helping your school community adopt our platform every step of the way.
WHAT IS THE TIMELINE FOR IMPLEMENTATION OF THE APP?
Launch the app on your time frame, not ours. We will work with you to discuss when is the best time to launch the app using our proven launch method based on your feedback about your community.  
HOW ARE YOU DIFFERENT FROM OTHER MOBILE APP COMPANIES?
We are NOT a branded mobile app company.   We are a software as a service company.  Think of Pinterest or Nextdoor.  We are building one app for all school communities.  The collective feedback of all users contributing to the construction of one app is much more powerful than building multiple different apps for schools.    In addition, our founders are former teachers and moms, we understand the ground level of school communication best.  
CAN WE STILL HAVE A CUSTOMIZED EXPERIENCE FOR OUR SCHOOL?
YES!  We can add your school logos in multiple places within the app and your school can build as many unique resources or weblinks as you would like, just like other mobile app companies.   
DO I NEED AN AUTOMATED EMAIL SOLUTION IN ADDITION TO SCHOOL DEETS?
NO!  Messages are delivered by push notification and email notification.  Parents choose their preferred method! 
DOES YOUR APP SUPPORT SMS COMMUNICATION?
We currently do not support delivering messages by text.  HOWEVER, we support a mobile and web application.  Users can send and receive messages through their phone. We also have a web application that you can check on your computer, and users can choose to receive notifications by email on their phone or computer. 
DOES YOUR APP CONNECT TO OUR WEBSITE?
Currently, the app doesn't connect to your website because often school websites are full of old, outdated information.  They become very cluttered.  We suggest that schools keep only evergreen information on their websites.  Then volunteers, teachers, and staff can focus their energy on getting everyone onto one common platform that easily reaches all of the different members of your village.  
HOW USER FRIENDLY IS THE SCHOOL DEETS APPLICATION?
if you can send an email, you can use School Deets!  We taught in public schools for 25 years.  We know there are many different types of tech-savvy users in your building.  Our help desk and self-guided tutorials ensure you can use the app.  We also support our schools through chat, phone, and in-person training (if you want.) We can help your obsessed paper sender and your millennial techie will love us too.